Know Where to Go for Care in the Community

Unsure where to go for care in the community, depending on your need?

This handy guide created by William Osler Health System and the Central West Ontario Health Team provides an overview of when to visit a Family Doctor, Nurse Practitioner, or Walk-In Clinic, when to visit Virtual Urgent Care, an Urgent Care Centre, or when to visit Emergency Departments.

Use the QR code to check current Emergency Department and Urgent Care wait times.

If you are unsure about your symptoms, go to the nearest emergency department of call 911.

Other resources

  • Book an appointment through Regional Virtual Urgent Care, available to residents in the central region of Ontario who require timely access to a nurse practitioner for urgent, non-life threatening conditions that can be addressed virtually. Open 7 days a week, 1 p.m. to 9 p.m., including holidays.
  • Book an appointment at the Mississauga Paediatrics Care Clinic. The clinic is available to children six months old to 17 years old who do not have a family physician, or their family physician does not have an after hours on-call clinic to assist with certain non-urgent care needs (e.g. cough, cold and flu symptoms).
  • Get a prescription through your local Ontario pharmacist. Learn more about the minor ailments pharmacists can prescribe medication for.
  • Find health services through the Central West Ontario Health Team.
  • Visit the Central West Healthline to learn more about health care options in our community.
  • Use Ontario’s health care options tool to find health care services near you. You can also search for options elsewhere in the province, if you have a loved one out of town.
  • Visit a walk-in clinic or a community urgent care centre for minor illnesses, minor injuries or sprains or long-standing or chronic medical problems.
  • Ask a registered nurse for health care advice by calling Health811 at 811/TTY: 1-866-797-0007.
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